|San Francisco International Airport is planning to set up the standard for aviation industry. This includes being a leader in safety and security, customer service and satisfaction, community relations, environmental commitment, quality of facilities, and financial and economic vitality.
SFO kicked off the last decade with the opening of the International Terminal in December 2000. It remains one of the country’s most modern terminals boasting an aviation museum, permanent and rotating art displays, high-end retail, a wide variety of local eateries, and gates to accommodate the Airbus A380, the world’s largest passenger plane.
SFO closed out the decade with the launch of “You Are Hear,” a live music program featuring dozens of the Bay Area’s best musicians. Located at points throughout the Airport’s terminals; live bands and musicians serenade passengers during the summer months and winter holidays. SFO’s International Terminal and “You Are Hear,” SFO’s live music program, were both listed by the San Francisco Chronicle in decade top-ten wrap ups.
SFO was the first major U.S. airport to achieve 100 percent fully automated and integrated baggage screening. Besides. a variety of services, amenities and concessions are offered at SFO including: a Bay Area Rapid Transit (BART) train station linking SFO to San Francisco and the East Bay, and to Caltrain, which serves the Peninsula; a consolidated Rental Car Center; AirTrain, an on-airport people mover linking the garages, terminals and Rental Car Center;
approximately 8,500 covered parking spaces in the terminal garages; wireless internet access in all terminals; and some of the Bay Area’s favorite shops and restaurants.
San Francisco International Airport (SFO) Customer Service volunteers are now staffing the Federal Inspection Services (FIS) facility to assist customers arriving from international flights. Currently, forty of the Airport’s two hundred volunteers are signed up and have been given training by Customs and Border Protection (CBP) staff. These volunteers speak a total of twelve different languages – including Hindi, Urdu and Punjabi.
SFO also offers passenger services such as manicure, facial, massages, etc. Everything one needs for travel is here, like currency exchange offices, banking services, and wireless Internet access. Visit the full-service travel agency for last-minute bookings, tickets and tours. One can even rent a DVD player with the latest movies to keep your family entertained along the way.
SFO’s museum galleries, aquarium exhibit and reflection room will help your spirit take flight. Through the San Francisco Arts Commission, more than 65 permanent works by noted local, national and international artists are on display in the terminals. In particular, the International Terminal contains 17 permanent, museum-quality works that were commissioned for the site with $10 million in funds raised in accordance with the City and County of San Francisco’s public art ordinance. These large-scale, architecturally integrated works, ranging from wall murals to light sculptures, mosaics to terrazzo, create distinct and inventive environmental spaces-within-a-space. Along with changing exhibits of aviation art and artifacts, the museum houses a collection of more than 6,000 volumes and scholarly works regarding the history of air transportation and SFO.